Our Services

Photo of volunteers helping with taxes Photo of volunteers helping with taxes

Helping Thousands Of Low-income Households One Tax Return At A Time

Tax Assistance Program (TAP)

Through TAP, we offer free electronic preparation and filing of individual income tax returns to help clients access critical tax refunds. Last year alone, we secured more than $17 million in refunds for hardworking Chicago-area taxpayers, money that can often mean the difference between treading water and turning a corner.

Photo of students at their graduation Photo of students at their graduation

The Guidance To Do More Than Just Dream Of College

Financial Aid For College

Through hundreds of on-site visits, we’ve helped students access more than $200 million in financial aid for higher education through our LIFT program, money that can turn the dream of college into a reality.

Photo of people learning about finances Photo of people learning about finances

Building A Foundation Of Knowledge And Creating A Pathway To Financial Success

Financial Literacy

Improving your financial situation doesn’t happen overnight. It takes the right tools and know-how. Which is why we offer free financial education through our LIFT program to help individuals navigate an often complex economic landscape so they can take steps towards achieving financial stability.

Photo of volunteers helping members of the community Photo of volunteers helping members of the community

Simplifying the Process of Obtaining an ITIN

ITIN Services

As a Certified Acceptance Agent (CAA), Ladder Up has helped 293 taxpayers apply for or renew Individual Taxpayer Identification Numbers (ITINs) to help them meet tax filing requirements as well as secure important tax credits.